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Key Performance Indicators (KPIs) and Metrics

Table of Contents

Key Performance Indicators (KPIs) and Metrics

Page 1 of 5

What is a KPI? A random data value A measure of business performance A technical error log A database field

Page 2 of 5

KPIs are mainly used to: Write code Track progress toward goals Manage servers Encrypt data

Page 3 of 5

Which is an example of a KPI? Server IP address Customer satisfaction score Software version number Password length

Page 4 of 5

Effective KPIs should be: Complex and technical Vague and flexible Clear and measurable Hidden from stakeholders

Page 5 of 5

Who typically defines KPIs? Developers only Business stakeholders with analysts System admins End users only

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