Price: Original price was: $999.00.$799.00Current price is: $799.00.
Instructor-Led Program
ServiceNow Administration Program
The ServiceNow Administration Program is designed to help learners develop the skills required to configure, manage, and maintain the ServiceNow platform. This ServiceNow admin training covers user administration, platform configuration, data management, service catalogs, workflows, and access controls. Through practical exercises and real-world scenarios, learners gain experience managing platform operations and supporting business processes.
This ServiceNow administrator course helps participants build a strong foundation for pursuing ServiceNow administration roles across different industries.
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Certificate Aligned With
ThinkCloudly’s ServiceNow Administration Program focuses on building platform knowledge and preparing learners for industry-recognized credentials. The program includes structured ServiceNow training, certification-focused guidance, practice-based assessments, and exam preparation strategies. Learners gain clarity on key CSA concepts, understand the exam format, and strengthen their readiness for the ServiceNow CSA certification and ServiceNow CSA exam. The learning approach also helps participants build confidence in applying their knowledge to real-world ServiceNow administration scenarios.
- Instructor Led Trainings
- Life-time access to Course Material
- Gain Industry Experience
- Microsoft 365 Copilot Certification of completion
- Learn Anytime Anywhere
- Live Sessions with Industry Experts
- 24 x 7 Help & Support
- Hands on Experience
Understand ServiceNow architecture, navigation, and platform capabilities.
Learn user, group, and role management fundamentals.
Explore data management, tables, forms, and lists.
Understand workflows, notifications, and service catalog configuration.
Learn access controls, reporting, and platform security.
Manage ServiceNow platform administration tasks efficiently.
Configure users, groups, roles, and access permissions.
Create and manage tables, forms, and application data.
Configure service catalogs, workflows, and notifications.
Prepare confidently for the ServiceNow CSA exam.
ServiceNow Administration Program
Original price was: $999.00.$799.00Current price is: $799.00.
Module 1: Introduction to ServiceNow
- What is ServiceNow?
- Why and who can use ServiceNow?
- Concept of cloud computing in ServiceNow
- Introduction to ITIL Foundation
- Navigation and users
- Helpful portals and releases
Module 2: Creating Dashboards
- About dashboards
- Creating dashboards
- Dashboard widgets
- Dashboard tabs
- Dashboard creation with examples
Module 3: Tables, Forms, and Dictionary
- Creating applications and modules
- Creating tables
- Personalizing form and table layouts
- Creating sections and views
- Dictionary entries
- Dictionary overrides
- Reference qualifiers
Module 4: Flow Designer
- Overview of Flow Designer
- Getting started with flows
- Flow Designer architecture overview
- Flows and actions
- Action Designer
- Transform functions
- Domain separation and Flow Designer
- Changing flow or action default titles
Module 5: Service Catalog Management
- Use of Service Catalog and back-end execution
- Creating catalog items, record producers, and order guides
- Creating RITMs and catalog tasks
- Attaching workflows to catalog items
- User criteria
- UI policies and catalog client scripts
Module 6: Importing Data in ServiceNow
- Data sources
- XML import
- Transform maps
- Scheduled data imports
- Import sets
- Transform scripts
Module 7: User Administration
- Creating groups
- Users and departments
- Concept of delegation
- Customizing user profiles
- Roles and group membership
- Fetching details of logged-in users
Module 8: Email Notification
- Defining email templates
- Defining notifications
- Email logs
- Introduction to SMTP and POP mail servers
- Triggering emails on events
Module 9: Access Control List (ACL)
- Creating read, write, and create ACLs at table and field levels
- Debugging ACLs
- Writing ACL scripts
- Concept of privileged system administrators
- CRUD operations
- ACL execution flow
Training and package fee
Training Fee
Designed to get you trained with the core knowledge.
Original price was: $999.00.$799.00Current price is: $799.00.
- Online Live Training
- Live Projects
- Resume Building
- LinkedIn Grooming
- Profile Marketing
- Certificate Assistance
Job Seeker's Program Fee
Designed to make you job ready with knowledge, experience, and grooming.
Original price was: $1,499.00.$1,250.00Current price is: $1,250.00.
- Online Live Training
- Live Projects
- Resume Building
- LinkedIn Grooming
- Profile Marketing
- Mock Interview Sessions
- Certificate Assistance
One-On-One Training Course @ $1700
- Personal Instructor
- 24*7 Admin Support
- Personalized Study Plan
Our Students Work at
ServiceNow Administration Program
Original price was: $999.00.$799.00Current price is: $799.00.
Job Roles Unlocked After Package Completion
- ServiceNow Administrator
- ServiceNow System Administrator
- ServiceNow Support Specialist
- ServiceNow Platform Analyst
- ServiceNow Implementation Specialist
- IT Service Management Analyst
Skills You Will Gain
- ServiceNow Administration
- User Management
- Role Configuration
- Access Control
- Table Management
- Form Configuration
- Data Management
- Workflow Configuration
- Service Catalog
- Incident Management
- Report Generation
- Platform Security
Interaction With Students
Motivation for Thinkcloudly
ServiceNow Administration Program
Original price was: $999.00.$799.00Current price is: $799.00.
FAQs
Q1. What is the payment procedure?
We accept all major credit and debit cards from leading banks. For any assistance, please contact Thinkcloudly Customer Support.
Q2. Which course or plan is best for me?
We offer a variety of ways to learn about generative AI Tools, from quick hands-on labs to technical deep dives. You can ask our experts to help you from their industry experience if you are uncertain which course or plan to choose.
Q3. Would a Demo Session be available before I enroll?
Certainly, you can set up a free demo session, although if you’ve already viewed any sample recordings, you won’t need to look further. The enrollment process signifies a mutual commitment between you and us where you commit to be a good learner and we pledge to provide you with the best possible learning environment. A key part of your learning takes place in our sessions, which are supported by experienced instructors, dedicated Personal Learning Managers, and interactions with your peers. Get the full learning experience, and not just a demo.
Q4. When will I able to access the Learning Content?
You will receive access to the LMS immediately after enrolling and will have it for the rest of your life. You will have access to all previous class recordings, PPTs, PDFs, and assignments. In addition, you will have instant access to our 24×7 support team. You can start learning as soon as possible.
Q5. I missed a class, what do I do?
At Thinkcloudly, you’ll never miss a lecture! You can view the recorded session in your LMS anytime also the missed session can be attended in another live batch.
Q6. Who are instructors at Thinkcloudly?
Teachers and tutors at Thinkcloudly are industry veterans with great experience.
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